We’re here to help




We understand that starting a new exercise routine can come with many questions, so we have compiled a list of frequently asked questions to provide you with the answers you need.

Whether you are a beginner or a seasoned Pilates practitioner, we hope you find the information here helpful in guiding you towards an amazing Pilates experience!

Class Levels explained


Beginner classes are perfect for anyone starting Pilates with little to no prior experience with the method. Our Foundations classes are designed to work the body as a whole. Strengthen and lengthen, build a strong core and reduce pain. Developing a strong foundation is key to reaching your goals and seeing the results you’re looking for!

All Levels

Ready to take it up a notch? Our all levels classes are designed for clients that have a foundation of Pilates and want to add new challenges to their practice. Try a variety of classes on different Pilates equipment such as the Reformer, Tower, or Wunda chair. These classes move at a faster pace for more experienced clients who have a strong mind-body connection.


Our upper level classes are designed for clients who have been practicing Pilates for a significant amount of time. Gain a deeper understanding of Pilates principles, terminology and how it works in your body. Try new exercises that challenge the mind and body. Advanced clients have an understanding of their body’s capabilities and can modify exercises with little to no assistance. *Instructor Approval Req.


Pilates questions

Mat vs Reformer Pilates

Both forms of Pilates are effective and offer different benefits. Mat Pilates is a workout done entirely on a mat, using body weight resistance and small props. Reformer Pilates uses a special piece of equipment that offers more variability. The resistance of the machine challenges the body in a different way and can help build strength, improve balance, and increase flexibility.

Benefits of Pilates

  • Core strength: Every exercise involves strengthening the abdominals correctly for maximum results.
  • Flexibility: Incorporates stretching and lengthening movements, which can help increase overall flexibility and range of motion in the joints.
  • Posture: Emphasizes proper alignment and posture, which can lengthen the spine and reduce the risk of back pain or injury.
  • Mind-body connection: Creates body awareness by focusing on breath, concentration, and precision during movement.
  • Reduced stress: Pilates emphasizes controlled movements and deep breathing, which can help reduce stress and promote relaxation.


How often should I do Pilates to see results?

Consistency is key in your Pilates practice. Even one session per week can provide benefits, as long as it’s consistent and done with proper form and technique. It’s also important to listen to your body and not overdo it, as Pilates can be challenging. It’s important to allow time for rest and recovery between sessions.

Beginner: 1-2 days per week

Beginner-Intermediate: 2-3 days per week

Intermediate/Advanced: 3-6 days per week.

BOOKING questions

How to book on the Mind Body App?


  1. Download the Mind Body app in the App Store.
  2. Login using “Continue with email” (Not facebook or apple).
  3. Create a password and verify your email.
  4. Use location services while using the app to easily locate us.
  5. Favorite “Symmetry Pilates” to access the schedule.
  6. View your upcoming classes, passes and cancel in the “Profile” tab.
  7. We recommend reading all of our studio policies shown under each class description in the app. 

Cancellation Policy


We have an 8 hour cancellation policy for all group classes and 12 hours for Private Sessions, regardless of reason for late cancel. We have limited class sizes and availability. Every no show/late cancel impacts you and other members ability to take a class. Overall our cancellation policy is a necessary tool for managing class availability and promoting commitment. 

How to cancel:

Go to your PROFILE on the Mind Body App and locate your schedule. Click the cancel button and confirm.

How does the waitlist work?

Add yourself to a waitlist to be next in line for class. If a spot becomes available, we will notify you by email or text message. You will be automatically added in up until 8 hours before the start of class. Please respond to the message in a timely manner as we are continually adding clients in up until 2 hours before the start of class. We highly encourage checking utilizing the waitlist and checking same day openings. Classes become available freuqently and these systems create a higher chance to get in.

*Verify that your email and text notifications for Mind Body are enabled to get notified. 


How to get started!

Try our 30 min Free Intro Class to get started in Reformer Pilates. Required for all new students looking to join group class.

Interested in Privates? Contact us directly.

Set up your Membership or punch pass in the studio!
Download the Mind Body app to book